Your information deserves clear treatment.
Learn what information may be processed when you browse, purchase, or contact our store, and how to exercise available privacy choices.
Last updated: October 16, 2026
01. Who we are
lixvop™ is operated by Guangzhou Qiaokufang Apparel Co., Ltd. In this policy, “we,” “us,” and “our” refer to that operator.
This policy covers personal information associated with lixvop.com, purchases, customer communications, and related store services. The information processed depends on the features you use and the services active on the storefront.
02. Information we may collect
Contact and delivery details
Name, email address, telephone number, billing address, shipping address, and information needed to contact you or deliver an order.
Order and transaction records
Purchased items, order references, payment status, delivery records, returns, refunds, and purchase history.
Payment-related information
Payment method type, transaction references, and information made available by the payment service. Payment credentials entered at checkout are handled through the applicable payment infrastructure.
Device and usage information
IP address, browser and device characteristics, technical logs, and interactions with the website where collected by active services.
Support communications
Messages, feedback, product photographs, and other information you provide when asking for assistance.
Preferences and account information
Account details where accounts are available, subscription preferences, consent choices, and settings associated with enabled store features.
03. Sources of information
We receive information directly when you place an order, use available account features, contact support, or submit information voluntarily.
Technical information may be collected automatically through cookies, server logs, and similar technologies. Payment, fulfillment, delivery, security, and communication providers may also supply information needed to operate their services and assist with your order.
04. Purposes of processing
- Receive, verify, prepare, and fulfill orders.
- Process payments, cancellations, returns, and refunds.
- Arrange shipping and communicate order updates.
- Answer questions, investigate complaints, and provide support.
- Detect fraud, unauthorized activity, and security issues.
- Maintain and improve the storefront and its services.
- Meet applicable accounting, tax, recordkeeping, and legal obligations.
- Provide optional marketing, analytics, or advertising where enabled and lawfully permitted.
05. Lawful grounds
Where a legal basis is required, we rely on the basis appropriate to the activity. This may include performing a contract, complying with legal obligations, pursuing legitimate interests where permitted, or obtaining consent.
If processing depends on consent, you may withdraw that consent as applicable. Withdrawal does not invalidate processing lawfully carried out beforehand.
06. Disclosure to service providers and others
Relevant information may be disclosed to providers supporting the storefront, payment processing, fraud prevention, fulfillment, shipping, customer communications, and technical operations. Analytics or advertising providers may receive information when those services are enabled and permitted.
We may also disclose information to professional advisers, public authorities, or other parties when legally required, necessary to protect lawful rights, or connected with a lawful business transaction subject to appropriate safeguards.
Where an advertising or tracking arrangement qualifies as a “sale,” “sharing,” or targeted advertising under applicable privacy law, the corresponding notice and opt-out requirements apply.
07. Cookies and tracking choices
Cookies and similar technologies can support essential functions such as shopping carts, checkout, security, and saved settings. Optional technologies may support analytics or advertising when enabled.
You can manage cookies through your browser and any privacy controls made available on the website. Blocking essential cookies may affect cart, checkout, or account functionality.
Where required, we obtain consent for nonessential technologies and honor applicable opt-outs and legally recognized privacy preference signals.
08. Security and payment information
We use or rely on reasonable technical and organizational measures appropriate to the information and services involved. These may include access restrictions and safeguards provided by our service providers. No storage or transmission method is completely risk-free.
Keep sensitive credentials out of support messages.
Do not email complete card details, security codes, banking passwords, or one-time authentication codes. Our support team does not require them for ordinary order assistance.
09. Retention
We retain information for as long as reasonably necessary for the purposes described here, including order administration, support, fraud prevention, dispute resolution, and legally required records.
Retention periods depend on the information, operational need, and applicable legal requirements. When information is no longer required, it is deleted, anonymized, or otherwise handled appropriately.
10. International processing
Our operating company is registered in China. Store infrastructure and other providers may process information in countries different from your country of residence.
Where applicable law requires safeguards for an international transfer, we use the required transfer arrangements and protections.
11. Your rights and requests
Depending on your location and applicable law, you may have rights to:
- Access or obtain a copy of eligible personal information.
- Correct inaccurate information.
- Request deletion, subject to lawful exceptions.
- Receive eligible information in a portable format.
- Restrict or object to certain processing.
- Withdraw consent where processing relies on consent.
- Opt out of qualifying targeted advertising, sale, or sharing.
- Complain to a competent privacy authority or appeal a decision where applicable.
Email service@lixvop.com with the subject Privacy Request. Explain the right you wish to exercise. We may request proportionate verification before disclosing or changing personal information.
We respond within applicable legal requirements and do not unlawfully discriminate against people for exercising protected privacy rights. Authorized agents may submit requests where permitted by law, subject to appropriate verification.
12. Additional regional choices
Residents of certain U.S. states and other jurisdictions may have additional rights where the relevant laws apply to our business and processing activities. These can include additional information, opt-outs, appeal procedures, and recognition of qualifying privacy signals.
Contact our team for assistance with rights available in your jurisdiction.
13. Marketing communications
Where promotional communications are offered, you may unsubscribe through the option provided in the message or contact us to withdraw from optional marketing.
Essential purchase communications, such as order confirmations, shipping notifications, and service messages, may still be sent to administer your transaction.
14. Children and external services
Our store is intended for general consumers and is not designed to collect children’s personal information in violation of applicable law. Contact us if you believe a child has improperly provided personal information.
External payment, delivery, or other services may apply their own privacy policies. Review those policies when using the relevant service.
15. Changes to this policy
We may update this policy as our operations, providers, or legal obligations change. The revised version will display an updated date. Additional notice or consent will be provided where required.